A clearer direction for your business. Practical help to get there.
Running a business means making decisions about customers, people, systems and costs — often all at once. Maverick Merchant helps you work out what needs attention, prioritise your next steps and put the right solutions in place. We combine business advice with practical support and products of our own.
Your first business review is on us — no cost, no obligation.
A joined-up view of how your business works
We look at how your customers, operations, marketing and costs fit together, helping you identify what’s working and where to focus next.
Customers & loyalty
Strengthen customer relationships and encourage repeat business through practical loyalty initiatives, customer experiences and engagement.
Operations & systems
Improve everyday workflows and choose systems that suit how your business operates, reducing unnecessary admin and duplicated effort.
Visibility & growth
Understand how customers find your business and where to focus your marketing effort, from local discovery to your broader online presence.
Costs & supplier arrangements
Review the services and supplier arrangements that support your business, including payments and merchant facilities, and identify worthwhile improvements.
Understand the business. Agree the priorities. Make progress.
A straightforward process, from an initial conversation through to agreed priorities and, where you want it, help putting them into practice.
Understand your business
We start with what you want to achieve, what’s getting in the way and how the business works today.
Set clear priorities
We bring together what we’ve found, explain the options and recommend where to focus first — including what’s already working well.
Put the plan into practice
Where you want support, we help implement the agreed changes through practical advice, our own products and selected partners.
Your first business review is on us. Where you'd like our help putting changes in place, that's a separate, clearly scoped next step — never bundled into the introductory review.
Advice backed by practical delivery
Understanding what to do next is the starting point. We can also help you put agreed changes into practice ourselves, or through selected service partners.
Advisory
Understanding the business, reviewing options and recommending priorities — the review itself, and the thinking behind it.
How we help you grow
We don’t sell you a product off a shelf. We connect you to the right providers, put the right programs in place, and put your business in front of more customers.
Payments & POS, sorted
We compare providers on your behalf and connect you to the one that fits — Tyro, Fiserv, Clover, Nuvei or Lootpay — so you get plain-English pricing and one point of contact instead of a sales call from each of them.
Loyalty, set up and running
We implement loyalty and rewards programs for your business through We Make A Difference, so returning customers actually come back more often — built and managed, not just recommended.
Marketing that gets you found
We handle the visibility side: digital marketing and advertising that puts your business in front of the customers searching for you, not just a website refresh.
Local network reach
With over 2 million touchpoints nationally, your business gets exposure across our local partner network — real local audiences already primed to support local business, not cold ad spend.
Some of this we deliver ourselves. Some of it we deliver through partners like We Make A Difference. Either way, we stay the one point of contact.
Implementation & partners
Where you want support, we help put suitable services and systems in place — through practical advice and selected partners.
Loyalty and staff benefits are delivered through We Make A Difference.
We work for the merchant, not the bank
Merchant, as in the person running the business — not the machine on the counter. We’re not owned by a bank or tied to one provider, so we’ve got no reason to recommend anything other than what suits you.
Not owned by a provider
We hold relationships across several networks rather than selling one company’s product. If your current setup is the right one, we’ll say so.
One point of contact
One person who knows your business, across payments, loyalty, marketing and systems. Not a call centre and not a different account manager for each product.
Plain English, line by line
We’ll walk you through what you’re being charged and what we’d change, in words you can repeat to your accountant or your business partner.
The assessment is free. Here’s the catch — there isn’t one.
If you take up something we recommend, the provider pays us. You don’t. That’s also why we’ll tell you when your current setup is already fine — we’d rather keep the relationship than sell you something you don’t need.
Ready for a clearer view of your business?
Tell us a bit about how you run, and we’ll come back within one business day — wherever in Australia you’re based.
Any recommendations we make depend on your business, your current arrangements and the information you give us. Figures discussed are estimates and not guaranteed.